Return and Refund Policy
7-Day Return, Exchange & Refund Policy – Indiakartz
You can request a return or exchange within 7 days of delivery.
Returns / Exchanges eligibility
- Item must be unused, in original condition, and in original packaging
- Keep the invoice / order confirmation
How to request a return or exchange
- Request window
- Contact us within 7 days with your Order Number (reason is optional)
- support@indiakartz.com
Please contact us only for orders placed directly on Indiakartz.com and verifiable in our records.
Indiakartz.com is not associated or affiliated with other websites, sellers, or businesses using similar names or spellings. We cannot process returns, refunds, replacements, exchanges, or complaints for orders placed on any other website.
If your order was placed elsewhere, please contact the seller shown on your order confirmation, invoice, payment receipt, or shipping label.
Do not send the item back on your own. Please wait until your return or exchange request has been approved and we have provided the applicable return instructions.
Free return pickup arranged by us
- After approval, Indiakartz will arrange a pickup from your delivery address
- You don’t need to print anything
- Please keep the item packed and ready in original packaging for pickup
Return label
A return label is included (free) and will be used during the pickup process.
Fees
- No restocking fee
- Return pickup is free
Exchanges
- If approved, we will arrange an exchange for the same product (subject to availability)
- If the replacement is unavailable, we will process a refund
Refunds
After we receive and inspect the returned item:
- If approved, refunds are processed within 7 days
- Refund goes to the original payment method
- For COD orders, we will request your UPI/bank details
Business details
- Business name
- Indiakartz
- GSTIN
- 29AZHPS3828A1Z9
- Business address
- 1207/343, 9th Main, Sector 7, HSR Layout, Bangalore, Karnataka 560102, India
- support@indiakartz.com