Returns / Exchanges eligibility

• Item must be unused, in original condition, and in original packaging
• Keep the invoice / order confirmation

Free return pickup arranged by us

• After approval, Indiakartz will arrange a pickup from your delivery address
• You don’t need to print anything
• Please keep the item packed and ready in original packaging for pickup

Return label

A return label is included (free) and will be used during the pickup process.

Fees

• No restocking fee
• Return pickup is free

Exchanges

• If approved, we will arrange an exchange for the same product (subject to availability)
• If the replacement is unavailable, we will process a refund

Refunds

After we receive and inspect the returned item:

• If approved, refunds are processed within 7 days
• Refund goes to the original payment method
• For COD orders, we will request your UPI/bank details